ACM Media Refund Policy

At ACM Media, we are committed to delivering high-quality digital marketing and cybersecurity services to our clients. We understand that circumstances may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds may be granted.

1. Eligibility for Refunds

Refunds may be issued under the following circumstances:

• Service Not Rendered: If ACM Media fails to deliver the agreed-upon services due to internal issues or unforeseen circumstances.

• Duplicate Payments: If a client is mistakenly charged twice for the same service, a refund will be processed for the duplicate amount.

2. Non-Refundable Services

The following services are non-refundable:

• Completed projects or services that have been fully delivered.

• One-time consulting sessions after they have been conducted.

• Subscription-based services beyond the initial refund period.

• Custom development or cybersecurity audits that have been initiated or completed.

3. How to Request a Refund

Clients must submit a refund request via email to support@acmmediaco.com with the following details:

• Full Name and Contact Information

• Invoice Number or Transaction ID

• Reason for Refund Request

4. Refund Processing

• Refund requests will be reviewed within 7 business days.

• Approved refunds will be processed back to the original payment method within 7 business days.

• Clients will receive an email confirmation once the refund has been issued.

5. Changes to the Refund Policy

ACM Media reserves the right to modify this policy at any time. Any updates will be posted on our website at [Insert Website Link].

For any questions regarding our refund policy, please contact us at support@acmmediaco.com.